Welcome
Online virus removal and virus protection can be achieved with screen sharing technology, we diagnose and fix your computer remotely, without stepping foot on site in your home or office.
You do not need to take your computer to a shop and pay a diagnostic fee!
You do not need to wait days for it to be fixed!
It is not necessary to unplug all the wires, no need to load your system into the car, and take it to the shop, then wait days for your computer to be fixed. No one should wait days for their computer problems to be resolved, If they can get on the internet we can help them using live tech support. If they are having problems getting online many times we can talk them thru a different way of connecting to the internet so we can help them.
Majority of the time computer problems can be resolved via a remote technical support session. Network administrators have been managing corporate servers and desktop computers using this method for years. It saves time and money... working smarter, we work smarter! When something goes wrong with your system, it's nice to know you can go online and get it fixed quick - remotely - with no service call having to be scheduled.
What is a trojan
Email attachments, flaws in a web browser, media player, messaging client or other software. Social Engineering like a hacker tricking a user into installing a Trojan horse by communicating with them directly.
More Info
A virus is a computer virus is a program that can copy itself and infect a computer.Viruses can increase their chances of spreading to other computers by infecting files on a network file system or a file system that is accessed by another computer.
There are programs designed to protect your computer, called anti virus.
None of these programs today can guarantee 100% protection from a virus or malware (malicious software). There are new viruses and malware being created or modified every day.
It is VERY important to keep your anti virus programs updated!
We use some automated processes and some manual processes to remove a virus or trojan from your system.
The results are a much better performing computer!.
Other things we help with
Help install a printer.
We will help install printers and solve printer problems. If your printer stopped working we can diagnose it with our live online help.
Speed up a slow computer.
We can speed up a slow computer with our live tech support. We will review your systems startup programs and programs that run in the background. Some of these programs may not be needed. These programs use up valuable system resources, that result in slow computer.
Help install a program, help with uninstall of a program.
If you need help installing a program or if you have a program that is difficult to remove then we will do it for you. Do have a program that tries to install every time you start your computer, we can fix that for you using remote tech support.
Help Install a wireless network.
Let us help install a wireless network, we can walk you through the process to install a wireless network and secure it for you.
Keep your children safe when using the internet
Protect you family and friends from potentially offensive websites by filtering out the bad sites. We can help to prevent the viewing of these site by category. If you want specific sites blocked simply send us an email and we can adjust your filters for you.
More services...
* locate and remove viruses and install and configure anti-virus software
* stop pop-ups,remove adware/spyware and install/configure anti-spyware software
* install home and small office networks including wireless networks
* fix email and software problems
* fix printer, scanner, digital camera and other peripheral problems
* speed up your computer and increase performance; PC tune-ups
* perform standard maintenance, Windows updates/patches
* install, configure and train on new software and hardware
* assist in data back-up processes, transferring data from one PC to another
* set up secure wireless networks
* provide training
* open ports for xbox 360 and network devices
* fix error messages or frozen screens and much more!
