malicious software
These instruction should help with most virus’s out there… other virus’s will require more expert help.
Free Virus Info
Sometimes you may not be able to do much of anything when a virus is on your system, if thats the case you need to try to get these files on the infected computer then run them.
Stop Paying people for virus removals if they cannot guarantee results!
This is not a software.. It is instructions on how to perform free virus removals
Symptoms Of Virus Or malware
We show you how to start your computer in
“Safe Mode With Networking”
We talk about using two programs one is rkill, you do not always need to us rkill but I have included it here because it can be helpful.
We also show how to install malwarebytes software , there is a free and a paid version of this software.
The paid version functions in real time and the free version works as a tool only when you start the program.
Rkill this program is used to disable malicious programs or processes running on the computer. (until your next reboot) so don’t restart the computer until malwarebytes has been completed
Some virus’s may not let you run rkill so we simply rename it to the name of a system file to trick the virus.
Below are links to renamed versions of rkill.
You only need to run ONE rkill, the links below are the same program with different names.
If one fails to run try another until you get one that will run..be patient give it time to run AND complete.
You can download rkill that has been renamed
Rkill renamed to iExplore.exe
Rkill renamed to userinit.exe
Rkill renamed to winlogon.exe
Rkill renamed to rkill.scr
Run one of these and then WAIT be patient for it to completed , pay attention.
Once completed you need to run malwarebytes Below is also a renamed version
Malwarebytes renamed to Explorer.exe.exe
For severe or more complicated virus infections you will want to start the computer in Safe Mode With Networking…Here is a video on doing that, then you watch the second video
Install Malwarebytes and run it, you may want to change the default install path to something like c:\mb2
Here is a video running rkill and installing malwarebytes and then running malwarebytes
If you cannot run download the programs then see if you can put them on a cd using a different computer, then try to copy them to the infected computer.
Other files that may help
cProcess.exe – used to identify running proceses on your computer, and terminate them. – If you can I.D. the virus file then you can determine the location of it using this program- Kill the process and right way navigate to the file location and delete it- HAVE the file already visible in windows explorer because it may stary up in a few seconds after you kill the process.
You may need to un hide hidden files first.
Another helpful tool is exefix_xp.com Sometimes a virus may prevent you from running programs.
A box will popup asking you what program to use to run the file… just run the file and it usually fixes the problem. I have used it on xp and vista.
thats the basics…
THATS IT HERES THE OLD STUFF
Malware
Most of the time if your computer is infected with a virus you end up unplugging all the wires from it and then you have to pack it up in the car and take it to a local computer shop for technical support. Then once you have it a the shop you need to pay a diagnostic fee even before the process starts…just to have them look at it. You pay the diagnostic even if the computer cannot be fixed.
Many shops will not take the time to fix your computer if they can simply recover the operation system, this means reinstalling windows and possibly losing all of your pictures letters and documents unless the shop will save all the data for .. at an additional charge of course.
Once you take the computer to the shop, lets say you have a virus on the computer and you need
virus removal
Then you may end up waiting up to two weeks for it to get fixed. This is an extremely long time to wait for completion. Plus you will probably be charged well over $150.00 to have this completed. In the mean time you don’t have a computer to use.
Another solution to this kind of problem would be remote technical support. This is when you use the internet to connect to a help desk with highly trained technicians that are qualified to work on your computer.
Virus removal Instant Help Online
Most computer problems are from software issues, such as virus’s or improper email configuration, or problems when installing software or even removing software. Malicious Software removal is probably the most common use for remote technical support today.
Instead of taking the computer to a shop you should look for a remote technical support service that can perform support in a few hours or less using a remote help desk via the internet.
You may say to yourself “that may work but the virus prevents me from getting onto the internet”. In most cases that is not a real concern. The remote service, in many cases will be able to assist you with getting connected to the internet and work around the virus.
Once you are connected to the help desk the technician will transfer some tools that consist of special software and then they will begin working on the computer. It can take up to a few hours but that’s much better than waiting a week for it to be repaired.
The major advantage of online support is that some services will not charge you if the computer cannot be fixed, however other will. The best services will complete the work and make sure everything is working before they charge you. These companies obviously know what they are doing and they also don’t charge any diagnostic fees.
All types of issues can be resolved with the remote technical support such as spyware, adware, web browser, problems printer problems. Some of these remote support services will also help you install and secure wireless routers over the phone, providing you step by step instructions on how to complete the process.
Look for a company that has a toll free phone number and online chat, this way you can get in touch with them easily.
Another huge advantage of remote technical support is, if you are on vacation with your laptop you can get PC or laptop help right away and not worry about needing to locate a computer shop when your vacationing in an unfamiliar area. Plus you wont need to wait days or a week to get it fixed!
We offer all of the services and capabilities in this article 123virusFreePc.com. not only can they perform virus removal they also help with numerous other issues as well. Support Online is the best way.
Pricing
Our price for a remote support session is a FLAT RATE $35.00
There is no time limit on your session. Payable via paypal with a credit card or your paypal account if you have one. If the system cannot be repaired then you will not be charged.
If you want to purchase a support session contact support@123virusfreepc.com